Week 51-2022 VMware Enduser Computing Updates

Important KB Articles and Release Updates

Please note: KBs may get updated after being referenced here. Please always follow the link to the original post in kb.vmware.com

Customers should migrate from the Legacy Web Clip App Catalog to Intelligent Hub (90484)

  • Why should you move?  Customers who are still using the Legacy Web Clip App Catalog are strongly encouraged to move to the app catalog on Intelligent Hub for the best admin and end-user experience. No new features will be released to the legacy web clip. Improvements and changes will only be made to Intelligent Hub platforms. Intelligent Hub provides a modern catalog experience for employees to discover, install, and launch apps.  The catalog can be accessed as a native app on iOS, Android, macOS, or Windows 10 devices, or accessed via web browser on any device. With Intelligent Hub and Hub Services enabled, admins can also enable other features and tabs such as the Support tab, Notifications, Custom tab, etc. for their end-users.  
  • What are the considerations?  
    We understand that there are currently capabilities that the legacy app catalog supports that the Intelligent Hub app does not currently support. The following are the gaps we have identified and will be working to bring to Intelligent Hub for parity:
    • Support for Terms of Use flow for Apps in the App Catalog 
    • Books in the App Catalog 
    • Installing And viewing Web Clip Support on Android 
  • How do I report a gap?  
    If there are gaps that are not listed above that are blocking your migration to Intelligent Hub, please create a ticket on Aha! or reach out to your VMware Account team or our support team.  
  • What should I do?  For the best app catalog experience, use the Intelligent Hub.  For a guidance on how to migrate to Intelligent Hub’s App Catalog or to learn more about the advantages of using Intelligent Hub catalog instead of the legacy web clip catalog, please refer to the following article: https://techzone.vmware.com/blog/moving-day-migrating-legacy-web-clip-app-catalog-intelligent-hub 

Workspace ONE UEM – Removal of support of specific versions of Windows Server and Microsoft SQL Server for installation (90455)

  • We have identified that specific versions of Microsoft’s Windows Server OS and SQL Server will not meet the minimum technology requirements for upcoming releases of Workspace ONE UEM. As such, VMware will deprecate support for the following versions of Microsoft software in upcoming releases of Workspace ONE UEM:
    • Windows Server 2012 R2 (and lower)
    • Windows SQL Server 2012 Standard
    • Windows SQL Server 2012 Enterprise
    • Windows SQL Server 2014 Standard
  • These changes will be effective with Workspace ONE UEM 2302 (February 2023 release) and higher.
    To deploy Workspace ONE UEM 2302 or higher, please ensure that:
  • Your application servers run a supported OS:
    • Windows Server 2016
    • Windows Server 2019
    • Windows Server 2022
  • The database is deployed on a supported edition of SQL Server:
    • Windows SQL Server 2014 Enterprise
    • Windows SQL Server 2016 Standard or Enterprise
    • Windows SQL Server 2019 Standard or Enterprise
  •     Please refer to the Recommended Architecture Guide for additional details on required software and hardware configurations, and up to date information for your version of Workspace ONE UEM.

Samsung S22 Android 13 Devices Cannot Enroll into Work Profile (90418)

  • UPDATE 12/16: The issue is now resolved via a server-side fix. 
    An issue has been discovered where Samsung S22 devices running Android 13 are unable to enroll into Work Profile mode.  The user will see an error during Work Profile creation and will not be able to complete enrollment.
  • UPDATE 12/16: The issue is now resolved via a server-side fix. 
    Users may reboot their device to receive an updated Google Play setting, which corrects the issue with downloading the Android Device Policy app during Work Profile configuration.
    In case a reboot does not correct the issue:

    Users may be able to resolve the issue by installing the “Android Device Policy” application from the Google Play Store: https://play.google.com/store/apps/details?id=com.google.android.apps.work.clouddpc 
    In the Google Play Store, search for “Android Device Policy”.  Install this application before proceeding with enrollment.

AAPP-15127: Enrollment Allowlist with IMEI not working on iOS 15.6+ devices without SIM (90480)

  • After implementing an Enrollment Allowlist based on device IMEI, enrollment is incorrectly blocked on iOS devices that do not have a physical SIM card or an active eSIM.
  • iOS version identified: iOS 15.6+
  • Upon enrollment, iOS devices send Workspace ONE UEM a list of attributes, including IMEI. Workspace ONE UEM evaluates these attributes against Allowlists and Denylists to determine whether enrollment should be allowed or denied. We have observed devices running iOS 15.6 and above are not sending their IMEI when missing a physical SIM card or active eSIM. Because devices are omitting their IMEI, they are not recognized as allowed for enrollment and therefore denied enrollment. 
  • Device enrollments are denied despite being allowed if Allowlist is based on IMEI. 
    Note: this issue also impacts Denylist functionality
  • VMware has reported this issue to Apple. If you have AppleCare Support, we recommend contacting Apple for more information. Please subscribe to the KB for future updates.
  • Configure an Allowlist based Serial Number or Unique Device Identifier (UDID). For more information on Allowlist and Denylist functionality, please see our Workspace ONE UEM Denylist and Allowlist Device Registrations documentation.
  • Highlighting High Priority KBs
    • VMware Tunnel Proxy End of Support Life Announcement (87345)
      VMware is announcing End of Support Life for the Tunnel Proxy component of the VMware Tunnel solution. This will be effective January 30, 2023.
    • VMware Workspace ONE UEM New Control Plane SaaS Deployment Schedule (86243)
      Workspace ONE UEM has undergone a complete re-architecture to modernize the platform using microservices and containers to enable increased scalability and performance and increase the rate of innovation. Now after having conducted significant and careful testing, these architecture updates, including a new control plane, will be deployed to UEM SaaS environments over the next several weeks, with options available to on-premise customers after this roll-out (Later in 2022).
    • Support Access Policies for Customers with Expired SaaS EUC Licenses (89494)
    • In alignment with VMware’s Corporate Standards and those of the industry as a whole, VMware customers who have purchased SaaS (Software-as-a-Service) licenses for EUC (End-User Computing) products can expect the behavior outlined in the KB regarding Support access when their subscription has a status of Active Pending Cancellation or Expired/Cancelled.
  • Week 51 Software Updates
  • Component: Workspace ONE Intelligent Hub for Windows 10
  • New Release: 22.10.2
  • Changes:
    • In this release, we’ve made a few updates containing general quality and performance improvements with no new features.
      • HUBW-8209 Fixed the issue of a user context sensor being removed on the full sample interval.
      • HUBW-7944 The enrollment status registry key value was not reporting accurately.
      • HUBW-8134 Windows Hub crashes during checkout.
      • HUBW-8201 Collecting logs from the accounts page and the system tray was not working.
      • HUBW-8120 Fixed the issue where workflows were not delivered because of the DSM failure.
  • Release Date: 06.12.22
  • Release Notes
  • Component: Workspace ONE Tunnel for Android
  • New Release: 22.11
  • Changes:
    • PPAT-12827: Fixed intermittent DNS resolution issue when Tunnel is running in Full Device mode
    • PPAT-12827: Fixed intermittent issues with Trusted Network Detection on network switch
  • Release Date: 19.12.22
  • Release Notes
  • Component: VMware Horizon Cloud Service Next Gen
  • New Release: 2212
  • Changes:
    • Pools and Pool Groups
      • You are notified when any unusual provisioning issues are detected to help prevent runaway creation of resources
      • Pool templates and Pools have been renamed in the Horizon Universal Console. Pool templates have been renamed to Pools. Pools have been renamed to Pool Groups. 
      • Sessions from the same client will now properly reuse permanent RDSH Client Access Licenses when multiple license servers are used
      • Carbon Black Cloud Windows Sensors 3.8 is now supported for single-session and multi-session pools
    • App Volumes
      • A new confirmation dialog has been added so administrators can see the details of application entitlement changes before confirming the changes
    • Horizon Universal Console
    • The Horizon Universal Console left-hand navigation menu has been updated for better discoverability and accessibility
    • Horizon Edge
    • Horizon 8 Pods can now be connected to Horizon Cloud Service – next-gen to consume licensing
    • When deploying an AKS-based Horizon Edge Gateway, the egress type of user-defined route is now available. An Microsoft Azure user-defined routing (UDR) table must be created prior to selecting this deployment type or the deployment will fail.
    • Monitoring
    • You will now be notified when anomalous network conditions are detected during end-user sessions
    • The Getting Started workflow has been adjusted to include Horizon 8. You can also now configure a Horizon Edge, Domain, and Identity Provider in any order by accessing the configuration pages using the left-hand menu.
  • Release Date: 22.12.22
  • Release Notes
  • Component: Workspace ONE UEM
  • New Release: OS Updates Seed Script
  • Changes:
    • Most recent update: iOS 16.3.0 (20D5024e),tvOS 16.3.0 (20K5626c),macOS Ventura 13.2.0 (22D5027d),macOS Monterey 12.6.2 (21G320)
  • Release Date: CW51
  • Release Notes
  • Component: Workspace ONE UEM
  • New Release: Seed Script for latest Device Model Information
  • Changes:
    • Seed new iPad 10th generation device models
  • Release Date: 08.11.22
  • Release Notes
  • Component: Workspace ONE UEM
  • New Release:
  • Changes:
    • AMST-37313: Device Identifier and UDID mismatch for any reason should not unenroll device.
    • AAPP-14928: Cannot enable Device Assignment for certain VPP applications.
  • Release Date: 22.11.22
  • Release Notes
  • Component: Workspace ONE UEM
  • New Release:
  • Changes:
    • ARES-24023: Android Public Application assignment is not working as expected.
    • AGGL-13505:Android Restriction “Allow user to modify Location Settings for Work Profile” not working.
    • AGGL-13410: Unable to save entries in URLAllowlist / URLBlocklist for Chrome Browser Settings profile.
  • Release Date: 13.12.22
  • Release Notes
  • Component: Workspace ONE UEM
  • New Release:
  • Changes:
    • AMST-37744: (P2P Branch-Cache) Peer to Peer download is not working.
    • ARES-23911: Terms of Use page crashes in console.
  • Release Date: 13..12.22
  • Release Notes
  • Component: Workspace ONE UEM
  • New Release:
  • Changes:
    • UM-7779: AirWatch Purge expired Sample Data SQL job is failing.
    • AMST-37720: (Factory Provisioning) Active Directory select is not working as expected.
    • FCA-204392: Custom device activation template is not being sent to the devices that are enrolled through SSP.
    • FCA-204431: Incorrect success message shows when changing the Organization Group of a device even when it is prevented by tenancy restriction.
    • AMST-37746: (P2P Branch-Cache) Peer to Peer download is not working.
  • Release Date: 13.12.22
  • Release Notes
  • Component: Workspace ONE UEM
  • New Release:
  • Changes:
    • ARES-23914: High SQL waits causing the console slowness.
    • CRSVC-33938 Servers hosted on 2012 R2 fail health checks post UEM Upgrade to 2209.
  • Release Date: 20.12.22
  • Release Notes


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: