The above apps are deployed via native MDM commands – InstallEnterpriseApplication and InstallApplication. Apps deployed via Internal Apps are not affected, as long as Intelligent Hub is already installed on the device.
Customers using the Require admin password to install or update apps key in a macOS Restrictions profile will be affected by this issue.
This article addresses the frequently asked questions about Freestyle Orchestrator (announced at VMworld 2020).
Covering What is Freestyle Orchestrator? What platforms does Freestyle Orchestrator support? Are there additional infrastructure requirements to use Freestyle Orchestrator? Will Freestyle Orchestrator be available on-premises? When will Freestyle Orchestrator be available?
On some devices, the Android Intelligent Hub application loses communication with Workspace ONE UEM and becomes unable to take any further administrative actions on the device. When the user opens the Intelligent Hub application, they are prompted to enter their Server URL or Email Address as if they were about to enroll the device. However, the status of the device in Workspace ONE UEM is Enrolled, and the Last Seen time stops updating.
Certain failures may indicate lack of supported Ciphers Suites for HTTP/2 clients on (Windows 8.x and Windows Server 2012 R2) or (Windows 2016) environments. These may include the following:
HTTP/2 APNS “test connection” fails in UEM console following upgrade to supported console version for HTTP2/APNS communication.
Apple devices stop receiving valid APNs traffic Workspace ONE UEM following changes/updates to Windows server environments
Legacy Windows Server environments are missing supported ciphers for HTTP/2 clients by default.
On-Premise iOS/iPadOS enrollment fails with error 9003
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Workspace ONE Admins utilizing console version 2011+ cannot view Compromise Device Status Details for iOS/iPadOS devices. Support for this feature was added in VMware Workspace ONE 2011 release
The proposed resolution may vary based on your deployment architecture and console version.
Please review the KB for the relevant information.
Any workflow where Workspace ONE UEM needs to load or generate a certificate or private key is impacted. This can manifest as failures in the following workflows:
Android device communication with Workspace ONE UEM
Apple device communication with Workspace ONE UEM
Workspace ONE (AirWatch) SDK applications’ ability to receive configurations from and send information to Workspace ONE UEM
This issue has been linked to an update to .NET Framework released on Nov 19 2020 and included in a cumulative update to Windows dated February 9, 2021.
